Privacy Policy

1. Information We Collect

We only collect information that is necessary to operate, maintain, and improve our Services.

a. Information You Provide Directly

We may collect information you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Account login credentials
• Billing and subscription details
• Profile information you choose to enter
• Communications you send to us (support requests, feedback, etc.)

b. Automatically Collected Information

When you use our Services, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and usage activity
• Date and time of access

This data is used solely for security, performance, analytics, and operational purposes.

2. How We Use Your Information

We use collected information only as necessary to:

• Provide and operate the Services
• Create and manage user accounts
• Process subscriptions and payments
• Send service-related communications
• Respond to inquiries and support requests
• Improve functionality, security, and performance
• Comply with legal and regulatory obligations

We do not sell, rent, trade, or share your personal information for marketing purposes.

3. Text Messaging (SMS) Communications

Text messaging is strictly opt-in.

• Users may choose to opt in to SMS communications through their account profile or other explicit consent mechanisms.
• SMS messages may include account alerts, service notifications, or other operational communications.
• Users may opt out of SMS messages at any time through their profile portal or by following opt-out instructions provided in messages.

We do not send unsolicited marketing text messages.

4. Data Sharing and Disclosure

We only share information when required to operate the Services, including:

• Trusted service providers (e.g., hosting, payment processors, messaging services) who are contractually obligated to protect your data
• Legal or regulatory authorities when required by law
• To protect the rights, safety, or security of our users, our company, or the public

We never sell or give away user data.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure.

While no system can be guaranteed 100% secure, we continuously work to maintain strong security practices.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide the Services
• Fulfill legal, regulatory, or contractual obligations
• Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymized.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal information
• Update or correct inaccurate information
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for optional communications (such as SMS)

Most account-related changes can be made directly through your user profile.

8. Third-Party Services and Links

Our Services may include links to third-party websites or integrations. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately.

9. Children's Privacy

FlightSuiteHQ.com is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: